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WORKFLOW GUIDE

Carry the detail from enquiry to project.

A practical starting point for keeping customer context, scope and delivery decisions connected.

Start with the conversation

An enquiry usually arrives with more context than a name and phone number. The client has a reason for building, a rough timeframe, a location and an idea of what a good result looks like. Capture those details while the conversation is fresh.

In BuildAria, begin with the contact and lead. Keep a short summary of the opportunity and set a reminder for the next action. A pipeline stage is useful when the team agrees what it means: a qualified enquiry should meet the same basic criteria whoever creates it.

Make the scope explicit

Before preparing an estimate, separate what is known from what still needs an answer. Record the drawings or scope version being priced, the important inclusions and any assumptions. This makes the estimate easier to review and reduces the amount of context that lives only in someone’s memory.

BuildAria brings estimate lines, takeoffs, templates and cost codes into the estimating workflow. Use consistent descriptions so another person can understand how the price was assembled.

Give delivery a useful starting point

When the work moves forward, the delivery team needs the agreed scope and the decisions behind it. Keep the relevant estimate, customer details and project documents together. Establish the first schedule milestones and the checklists the team will actually use.

  • Identify the current documents and their versions.
  • Record unresolved questions and who owns the next step.
  • Check that the project team has the access it needs.
  • Agree where changes will be recorded as work progresses.

Keep the record moving with the job

A connected workflow needs regular attention. Review reminders, record decisions after conversations and attach supporting information to the appropriate project. The aim is a useful working record that the next person can follow, without reconstructing the job from an inbox.

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Make it work for your team.

Have a question about applying this workflow in BuildAria? Get in touch.

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